PRIVACY POLICY

Oh no.

Did you accidentally end up here by clicking that tiny “Privacy Policy” link in our footer?

Don’t worry — you’re not alone. It’s the most exclusive page on our site. Welcome.

This is the Privacy Policy for Ultrix Cleaning, also known in boring official paperwork as Ultrix Pty Ltd, based in Sydney, Australia. We take your privacy seriously — but not too seriously. It’s cleaning, not espionage.

1. What We Collect (and Why)

When you get in touch with us (to book a clean, get a quote, or just say “Hey Ultrix, you guys are killing it”), we might collect:

  • Your name (real or nickname — we’re not fussy)

  • Your email and phone number

  • Your business name or address (for obvious reasons — gotta know where to clean)

  • Any messages you send us (yes, including that one that said "please clean up the glitter in the boardroom")

We collect this info so we can:

  • Respond to your queries

  • Send you quotes, invoices, and memos about your toilet paper restock

  • Make your business sparkle and keep you happy

We do not sell your info, trade it, or feed it to AI robots. That would be weird and definitely not on brand for us.

2. How We Store It

We store your info using:

  • Email (we’re on encrypted systems)

  • Our secure internal CRM (password-protected, boss-only access)

  • Occasionally Post-it notes… kidding. (Mostly.)

We do our best to protect your info with industry-standard security. If anything ever goes sideways, we’ll let you know like honest legends.

3. Cookies (The Boring Tech Kind, Not Choc-Chip)

Our site might use cookies to:

  • Help you load the website faster

  • Understand how visitors use the site

  • Let Google Analytics tell us someone from Leichhardt read 5 blogs in a row (hi there!)

You can disable cookies in your browser, but then some things might look a bit funky. Totally your call.

4. Sharing Stuff (We’re Stingy About It)

We don’t share your data unless:

  • You ask us to

  • The law demands it (hello, ATO 👋)

  • We’re working with trusted software providers (like website platforms or billing systems)

No spammy third parties. No weird newsletters. No nonsense.

5. Third-Party Links

Sometimes our blogs mention cool things or link to YouTube, TikTok, or random cleaning studies. Clicking those means you’re entering other people’s privacy zones. We’re not responsible for what they do with your clicks.

6. Your Rights

Under Australian privacy laws, you have the right to:

  • Access the info we have about you

  • Correct it if it’s wrong

  • Ask us to delete it

  • Tell us to stop being annoying (not that we are)

Email us at info@ultrixcleaning.com and we’ll sort it quickly — we’re better than most telcos.

7. Changes to This Policy

We might update this privacy policy when:

  • Laws change

  • We switch up our software

  • Our copywriter gets bored and adds more dad jokes

If we do, we’ll update the “last modified” date up top and carry on cleaning Sydney one mop at a time.

8. Contact Us

Still reading? You’re amazing.

If you’ve got questions about your privacy, data, or want us to wipe your info (digitally, not physically), hit us up:

Ultrix Pty Ltd