Why Gyms in Sydney Lose Members Over Dirty Spaces (and Don’t Even Know It)

Sweaty gyms = expected. Dirty gyms = cancelled memberships.

We clean over a dozen fitness studios across Sydney and here’s what we’ve learned:

🧪 Gym Cleaning Case Study: Marrickville Fitness

  • Losing ~7 members/month

  • 1-star Google reviews mentioned “gross smell” and “dirty floors”

  • Ultrix implemented 3x weekly clean + scented, eco-safe fogging

  • Result: 5-star reviews up, retention loss cut by 60%

📉 Data Doesn’t Lie

  • 41% of gym-goers quit over perceived hygiene issues (IHRSA 2024)

  • 1 in 3 cancel if locker rooms feel unsanitary

  • 80% say they’d pay more for a gym that “smells clean”

🧼 What Ultrix Cleans That Others Don’t

  • Under mats and behind mirrors

  • Equipment bolts, plates, and grip handles

  • Sauna benches and tile grout

  • Fans, vents, and lighting tracks

📣 Call to Action

Want your gym to smell like eucalyptus, not sweat? We’ll walk through and show you what members won’t say — but are thinking.

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