Memberships were down. Complaints were up. Equipment was sticky.
Here’s how one Inner West gym turned it all around — with nothing but better cleaning:
😷 1. Complaints Mentioned Smell First
“Smells like BO and old rubber” — was the quote that finally triggered change. They had no ventilation cleaning protocol.
💦 2. Showers Were a Warzone
Grout slime, black mould, hair clumps. Enough said.
📉 3. Staff Were Embarrassed
Trainers started apologising to clients. You never want “sorry about the locker room” to be part of your sales pitch.
🧼 4. We Took Over With a 3-Day Deep Clean
Full sanitise, ozone blast, tile descale, locker fogging. Members noticed by the next week.
📈 5. Results? +17% Retention
Dropouts dropped. Reviews improved. Staff morale rebounded. They now book 3x/week with Ultrix.
📣 Call to Action
Running a gym? Don’t lose members to mould. Call Ultrix before the smell gets worse — and we’ll turn it around.