How a Dirty Gym in petersham Inner West Nearly Lost Its Members (Until We Took Over)

Memberships were down. Complaints were up. Equipment was sticky.

Here’s how one Inner West gym turned it all around — with nothing but better cleaning:

😷 1. Complaints Mentioned Smell First

“Smells like BO and old rubber” — was the quote that finally triggered change. They had no ventilation cleaning protocol.

💦 2. Showers Were a Warzone

Grout slime, black mould, hair clumps. Enough said.

📉 3. Staff Were Embarrassed

Trainers started apologising to clients. You never want “sorry about the locker room” to be part of your sales pitch.

🧼 4. We Took Over With a 3-Day Deep Clean

Full sanitise, ozone blast, tile descale, locker fogging. Members noticed by the next week.

📈 5. Results? +17% Retention

Dropouts dropped. Reviews improved. Staff morale rebounded. They now book 3x/week with Ultrix.

📣 Call to Action

Running a gym? Don’t lose members to mould. Call Ultrix before the smell gets worse — and we’ll turn it around.